Welcome to Cleveland Public Library's online reference site. Find answers to questions about your library account, the materials and services we offer, or even chat with a librarian. 

Can't find the answers here? Fill out the Ask Us form below.

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Frequently Asked Questions


Location Hours

  • Monday-Saturday - 10a-6p
  • Sunday - Closed

Main Library Drive-up Window

  • Monday-Friday - 7a-7p
  • Saturday - 10a-6p
  • Sunday - Closed

You also can reach us:

  • through our Live Chat, Monday-Saturday from 10a-6p;
  • by email anytime
  • or you can submit your question anytime in the Ask Us form to the left.