Welcome to Cleveland Public Library's online reference site. Find answers to questions about your library account, the materials and services we offer, or even chat with a librarian. 

Can't find the answers here? Fill out the Ask Us form below.

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Frequently Asked Questions


All Cleveland Public Library locations are now open, Monday through Saturday 10a-6p. Masks are required to use our facilities. Walk-up and curbside services are also still available.

You can reach us through our live chat, Monday through Saturday from 10a-6p; by email; or you can submit your question in the Ask Us form to the left.