Welcome to Cleveland Public Library's online reference site. Find answers to questions about your library account, the materials and services we offer, or even chat with a librarian. 

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Frequently Asked Questions


Beginning Saturday, November 21, 2020, all Cleveland Public Library locations will be open for curbside or walk-up service only.

Beginning Monday, November 23, 2020, curbside and walk-up service will be available from 10a-6p, Monday through Friday.

You can reach us through our live chat, Monday through Saturday from 10a-6p; by email; or you can submit your question in the Ask Us form to the left.